Privacy Policy
Introduction
Pro Player Auction ("we", "our", or "us") operates the Pro Player Auction website and mobile application (collectively, the "Service") for live player auction and team management at https://proplayerauction.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Account information such as your name, email address, phone number, username, and password when you register or update your profile.
- Auction and event data including teams, players, bids, categories, sponsors, registration forms, and related content you create or manage on the platform.
- Payment-related information for plan purchases. Payment processing is handled by third-party providers such as Razorpay / UPI. We do not store full card or UPI credentials on our servers.
- Contact form submissions including your name, mobile number, and message when you reach out to us.
- Technical and usage information such as device type, browser, IP address, app version, and log data used to operate, secure, and improve the Service.
2. How We Use Your Information
- Provide, maintain, and improve the auction platform and related features.
- Authenticate users, manage accounts, and enforce platform policies.
- Process plan orders, payments, and customer support requests.
- Send service-related communications such as verification, password reset, and important account notices.
- Monitor performance, prevent fraud, and protect the security of our users and platform.
3. Information Sharing
We do not sell your personal information. We may share information only in these situations:
- With service providers that help us operate the platform, such as payment processors, hosting providers, and communication tools, under appropriate confidentiality obligations.
- With auction organizers or participants when needed to run an event you join, register for, or manage.
- When required by law, regulation, legal process, or to protect the rights, safety, and security of Pro Player Auction, our users, or the public.
- In connection with a business transfer such as a merger, acquisition, or asset sale, with notice where required by law.
4. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request account deletion subject to applicable law and legitimate business needs such as record keeping for payments or fraud prevention.
5. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Choices and Rights
- Access and update your profile information from your account settings where available.
- Contact us to request correction, deletion, or export of certain personal information, subject to legal and operational requirements.
- Request account deletion using our dedicated account deletion page: https://proplayerauction.com/delete-account.
- Opt out of non-essential marketing communications by contacting us.
7. Mobile App
Our mobile app may check network connectivity and app version at launch to provide core functionality, security updates, and required maintenance. The app uses the same account and data practices described in this policy.
8. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes become effective means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- proplayerauction@gmail.com
- Phone / WhatsApp
- +91 93102 85918
- Address
- Pro Player Auction, India
- Website
- https://proplayerauction.com